[SGVLUG] FW: problem (outlook hijacking thunderbird...)

[DYN: Jim Workman]

It may create the file with .eml extension which is associated with
Outlook Express.  This can be changed from Windows Explorer or My
Computer:
Tools>Folder Options>File Types
Scroll down to EMF extension & change to Open With Thunderbird

Jim Workman

-----Original Message-----
From: sgvlug-bounces at sgvlug.net [mailto:sgvlug-bounces at sgvlug.net] On
Behalf Of Emerson, Tom (*IC)
Sent: Friday, July 17, 2009 12:49 PM
To: 'SGVLUG Discussion List.'
Subject: [SGVLUG] FW: problem (outlook hijacking thunderbird...)

[warning: windows content...]

Greetings - One of the ladies that works with the genealogical library
sent the following message to me - I have some thoughts on it, but
wanted some consensus from others before I responded - any gurus around
here?

-------- Original Message --------
Subject: problem
Date: Fri, 03 Jul 2009 21:23:14 -0700
From: Fran Bumann
To: Tom Emerson [and others]

I don't know if any of you can help me, but I'm getting a little
desperate.

I was just scanning a document in my HP printer/scanner and told it to
attach it to an e-mail.  It scanned and then sent it to Outlook Express.
It has never done this before.  It has always gone to my Thunderbird
e-mail program where I can choose to send it in either of my two e-mail
addresses there.  I have tried to delete Outlook Express to no avail.
When I opened it to see if I could disable it, it proceded to download
my e-mail!

I have checked my Earthlink options and Earthlink is checked as my
default e-mail and yet every time I scan this article, it puts it into
Outlook Express.  Naturally I can't send it because I have no outgoing
mail with OE.

Have any of you an idea of what's going on and how OE has stolen my
scanning/e-mailing capability.  Virg is puzzled and cannot help.

I'm about to shoot Bill Gates!

Fran
============================
And today a followup [actually, I missed the original - the followup
prompted me to send this...]
-------- Original Message --------
Subject: the hijacking
Date: Fri, 17 Jul 2009 10:44:11 -0700
From: Fran Bumann
To: Richard Emerson, Tom Emerson

I am unable to determine which of the June Microsoft updates caused the
e-mail hijacking.  They all say about the same thing - no details.  The
problem is that when I scan to e-mail, it goes to Microsoft Outlook
which I don't use.  It has always gone to Thunderbird which is my
default e-mail program.

Virg tried to go in and delete Outlook, and it would re-appear in about
5 seconds.

So, I need to be able to either 1) get rid of Outlook , or 2) to find
out which update caused this problem to arise and undo that update.  Not
being able to scan directly to e-mail is a big problem with all my
research, etc.  As you may recall, Betty Jones is having the exact same
problem.

Any ideas?

Fran

p.s.  As an added frustration, today I found that Mozy has also not
successfully backed-up my computer in a month.  It says it's getting a
firewall error.  But, Mozy is permitted in my list.  So, while I was
feeling good about having this off-site backup, now I find that for the
last month, nothing has been saved!

============================

So, that's the background - I suspect that, as she pointed out, "one of
the updates" from microsoft has reset the "default mail client" setting
so that it is now outlook (express).  I see in the thunderbird settings
page there is an option for "always check if thunderbird is the default"
and a "check now" button - I imagine that will solve her immediate
problem (any ideas on the firewall problem though?)