[SGVLUG] DSL: static or faster?

[Rae Yip]

Whoops, my bad. I meant 5.5Mbps down, 875kbps up. Got them switched.

-Rae.

On Tue, Mar 9, 2010 at 11:33 PM,  <charles at knownelement.com> wrote:
> Less down speed then up?
>
> Hmmm.... If so, then it would be ideal for hosting.
>
>
> Sent via BlackBerry from T-Mobile
>
> -----Original Message-----
> From: Rae Yip <rae.yip at gmail.com>
> Date: Tue, 9 Mar 2010 22:47:20
> To: SGVLUG Discussion List.<sgvlug at sgvlug.net>
> Subject: Re: [SGVLUG] DSL: static or faster?
>
> Hi Claude,
>
> I just switched from Charter to U-verse a month ago.  I get about
> 5.5Mbps up, 875Kbps down, with a public (dynamic) IP, for about
> $35/month.
>
> So far I've had a few blips in my connectivity, but no prolonged
> outages. I had prolonged outages with Charter once or twice a year. My
> public IP hasn't changed since I started, but I'm sure there's no
> guarantee on it remaining the same.
>
> As others have mentioned, it's only fibre to the curb or premises in
> most cases, unless they have to pull fibre specifically for your home;
> they're still using DSL of your home telephone jack, just with better
> back-haul.
>
> The installation takes a couple hours, so plan to take half a day off.
> They'll give you a new integrated 2wire DSL/wireless modem, which also
> serves as a front-end for their phone and TV services (via HomePNA).
>
> I actually went for the full bundle and then cancelled the TV service,
> but I'm sure you could probably order the internet service only. As I
> understand it, there's no term limit on the pricing.
>
> -Rae.
>
> On Tue, Mar 9, 2010 at 7:55 PM, Claude Felizardo <cafelizardo at gmail.com> wrote:
>> I'm interested in residential usage and have to justify costs with the wife
>> and myself.  For business, that's another ballgame - you have different
>> priorities, resources, customers, etc.
>>
>> I've been very happy with my DSL service and AT&T in general other than the
>> fact that they are trying to nickel and dime you for everything.  Don't get
>> me started on their wireless service...   But my service has been
>> excellent.  I call maybe every other year or so, mostly to reset my password
>> as I only need it once in a great while.  The usual problem I have are
>> bookmarks to support pages that no longer exist and their web pages don't
>> cover my equipment any more.  I too have an Alcatel 1000 that just works
>> with a separate Netgear RT311 router (with a serial port!) that's been
>> working rock steady.  About the only thing i seem to have to replace
>> occasionally is the wireless access points which seem to die more often.  It
>> would be nice to consolidate things and free up space on the outlet strip
>> connected to the UPS.
>> No,  I'm assuming a flooded service box is a rarity and not something that
>> happens often.  I've had more problems with TimeWarner cable.
>>
>> I'd be very interested in a talk about DSL, PPoE, equipment options, etc.  I
>> think there might be an audience for people who want to know more or should
>> know about what services are available for home, what questions to ask,
>> etc.
>>
>> Do we have a speaker for this months meeting?  Charles?
>>
>> Again, I'd like to know what to expect with a U-verse installation.  For a
>> DSL upgrade it sounds like the only thing is I might need is a new modem.
>> Hopefully I'll get a chance to give them a call and see what's available.
>>
>> claude
>>
>>
>>
>> On Tue, Mar 9, 2010 at 7:02 PM, DJ Byrne <djbyrne at jpl.nasa.gov> wrote:
>>>
>>> On Mar 9, 2010, at 6:49 PM, matti wrote:
>>>>>
>>>>> Password resets are trivial with att. They ask for billing
>>>>> address, last bill amount and last four of primary account
>>>>> holder social.
>>>>
>>>> works well enough if it's your account, however
>>>> for many businesses in my experience.. it can burn
>>>> you.
>>>>
>>>> what IF you dont have that person ready available
>>>> in the office when the outage happens????
>>>> and/or the bills are locked up somewhere in "accounting".
>>>>
>>>> or if that person doesnt want to give you the info
>>>> fast enough to restore service after waiting on hold
>>>> for tech support..
>>>>
>>>> IF the tech who setup the original router/modem would
>>>> appropriately document the user/pw and other settings
>>>> in a place which one has access to then you can reduce
>>>> the recovery time here. In my experience with numerous
>>>> small-medium biz they don't.
>>>>
>>>> recovery is never fast enough, the "older way"
>>>> without PPPoE was a faster recovery in my experience.
>>>
>>> I've had a bad experience getting AT&T DSL.
>>> Part my bad, part a flooded AT&T box for the
>>> neighborhood, but mostly the 30-60 minute wait
>>> for any call to their support line.
>>>
>>> Any glitch takes an chunk of annoying time trying
>>> to get through to the right person, and they don't
>>> talk to each other in real time.  I'd finish with
>>> the support tech, then have to call (and wait) to
>>> get through to the billing department, then again
>>> for the next step.
>>>
>>
>>
>