[SGVLUG] ATT DSL Gateway choices, which gateway do you like?

[Dan Buthusiem]

Oh, and Doug, just buy a cheapie single port ADSL2+ modem and put it into
bridge mode. Make sure you set the DSL config to VPI 0 / VCI 35, then use
the router of your choice. 2Wire equipment doesn't seem to be made with the
end user's needs in mind. If you're a regular home user, it'll suffice. If
you're a nerd (hint: if you're on our list, you probably resemble that
description - one of us, one of us), you'll learn to hate them the more you
try to push it.
On Aug 13, 2012 2:58 PM, "Dan Buthusiem" <dan.buthusiem at gmail.com> wrote:

> I deal with them regularly, and anything I haven't learned from their
> Level 2 techs, I got from digging through forums, wikipedia links, and over
> 5 years of trial and error at work. Glad I could be of service. If Matti
> still needs a spare modem, I still have it ready to lend. Also, I'm happy
> to answer any other questions if anyone has them. :)
>
> - Dan B.
> On Aug 13, 2012 2:12 PM, "Matthew Campbell" <dvdmatt at gmail.com> wrote:
>
>> Nice explanation Dan, great support too.  I wish they would take a lesson
>> from you!
>>
>> We all really appreciate useful responses like this one from our
>> friends.  This really is a great LUG.
>>
>> Matt
>>  On Aug 13, 2012 8:10 AM, "Dan Buthusiem" <dan.buthusiem at gmail.com>
>> wrote:
>>
>>> Doug, can you get me your line levels? In the usual screens for that
>>> info, there should be something labeled "_____ path" with either
>>> 'interleaved' or 'fast' as a value. Fast path gives you lower pings
>>> (10-20ms), but is less resilient against noise. Interleaved can handle
>>> noisier lines, at a cost of having a higher ping (45-70ms). My guess is the
>>> tech changed your config in the DSLAM to compensate for a deteriorating
>>> line. A Level 2 tech can explain it to you if you're savvy enough to hold
>>> on to all the frequency explanations. You can have the tech remotely change
>>> you back to fast path if you're on interleaved, but if you start having
>>> sync problems, you'll have to go back.
>>> On Aug 13, 2012 1:28 AM, "Doug" <dougvargas at sbcglobal.net> wrote:
>>>
>>>> Ugh story of my life...I USED to have under 10ms ping to my favorite
>>>> counter strike server, att came out and made "repairs" and now I'm lucky if
>>>> I get 50, it's a great quantitative measurement of how much they suck lol.
>>>> Not to mention that their static ip service comes with a router THAT WON'T
>>>> ROUTE IP ADDRESSES. I'm going to be switching isps, my deepest sympathies
>>>> that you can't :(
>>>>
>>>> Matthew Campbell <dvdmatt at gmail.com> wrote:
>>>>
>>>> >I have uVerse and POTS.  They never asked me to drop one for the other.
>>>> >
>>>> >I had a 6Mbit connection for years, then AT&T 'upgraded' wiring in our
>>>> >neighborhood and my rate dropped to 2.  I called, I complained, I
>>>> ranted
>>>> >and raved and they insisted that I had never had better than 2 and
>>>> that I
>>>> >should go away.  I ended up having to cut the wire to my house and
>>>> hook the
>>>> >modem up outside to show them the poor rate.  They came out and fixed
>>>> it,
>>>> >back to 6Mb/s finally!  Four weeks later it dropped back to 2.  I
>>>> ranted
>>>> >and raved and they eventually fixed it.  Four months later it dropped
>>>> >again.  This time they fixed it in 48 hours.  All in all, just
>>>> counting the
>>>> >hours I have logged I have spent 92 unpaid hours on the phone with AT&T
>>>> >sorting out their incorrect billing or crappy service over the last 2
>>>> years.
>>>> >
>>>> >They are the worst company I have ever had the misfortune to deal with.
>>>> >
>>>> >And they have the government backed monopoly in my neighborhood, no
>>>> way to
>>>> >change to anything else.
>>>> >
>>>> >Matt
>>>> >
>>>> >P.S.  In their favor their billing was never off more than $500 and
>>>> they
>>>> >didn't cut my service more than twice due to their own internal billing
>>>> >mistakes.
>>>> >
>>>> >---------
>>>> >*Matthew Campbell*
>>>> >Storage Solution Consultant
>>>> >Storage Design and Engineering
>>>> >
>>>> >*Kaiser Permanente*
>>>> >IMG-Systems Integration
>>>> >99 S. Oakland
>>>> >Pasadena, CA 91101
>>>> >
>>>> >626-564-7228 (office)
>>>> >8-338-7228 (tie-line)
>>>> >818-314-9897 (mobile phone)
>>>> >Green Center 3-North, 031W29
>>>> >---------
>>>> >*kp.org/thrive*
>>>> >
>>>> >
>>>> >
>>>> >On Sun, Aug 12, 2012 at 5:43 PM, Scott Packard <spackard at gmail.com>
>>>> wrote:
>>>> >
>>>> >> > Just make sure you still have a regular copper drop in the event
>>>> of an
>>>> >> emergency. Sure, the VoIP gateway has a hefty battery backup, but I
>>>> still
>>>> >> prefer having an old fashioned phone line just in case (911 doesn't
>>>> require
>>>> >> a phone service account with telco, just a working jack with dial
>>>> tone).
>>>> >>
>>>> >> You can't.  If you sign up for Uverse they force you off of POTS.
>>>> >> I've been there, tried that.  Fought that.  Wrote letters.
>>>> >>
>>>> >> Regards, Scott
>>>> >>
>>>> >>
>>>> >> On Sun, Aug 12, 2012 at 5:28 PM, Dan Buthusiem <
>>>> dan.buthusiem at gmail.com>wrote:
>>>> >>
>>>> >>> Just make sure you still have a regular copper drop in the event of
>>>> an
>>>> >>> emergency. Sure, the VoIP gateway has a hefty battery backup, but I
>>>> still
>>>> >>> prefer having an old fashioned phone line just in case (911 doesn't
>>>> require
>>>> >>> a phone service account with telco, just a working jack with dial
>>>> tone).
>>>> >>
>>>> >>
>>>> >>
>>>>
>>>
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