[SGVLUG] GiggleFiber?

[Scott Packard]

For what it is worth my Charter cable Internet has had problems off and on
for over a year -
I phone up when it's a problem, they'd send out a tech, find and fix the
problem on their
line, and go away for 4-6 months, only for it to repeat.  This last time
the tech removed
a filter on the line at the pole.  The filter was there because I don't
subscribe to video
and it would block me from receiving "basic cable" channels for free.
Since they went all
digital the filter is no longer necessary.  Signal has been great since.

Regards, Scott

On Thu, Jul 14, 2016 at 2:08 AM, Claude Felizardo <cafelizardo at gmail.com>
wrote:

> So after a year, the promo rate for my triple bundle from TimeWarner
> expired so my bill has gone up. The speed has been great, typically
> around 60 Mbps down and 10 Mbps up, getting close to 100 in the middle
> of the night but it frequently stalls, drops to < 5 Mbps often
> depending on time of day and then flat out outages that last minutes
> to hours.  We frequently reboot the modem when the phone is dead
> though the Cable TV portion is usually okay.  We're still getting what
> looks like a decent discount for the bundle but the reliability has
> been worse than what we had with ATT DSL before trying DSLExtreme for
> a couple of years.
>
> When I looked at Giggle Fiber last year which is available in parts of
> Monrovia and Arcadia, the price was $30 for 20 Mbps, $40 for 50, $60
> for 100 and $70 for unlimited.  Modem rental was $8/mo.  Checking
> today, prices have not changed to much for the basic speeds: $20 for
> 5, $30 for 20, $45 for 60 and now $60 for max.  Modem rental has
> dropped to $5.50/mo and free for their max.  I talked to someone at
> their storefront last week and was told that Monrovia has imposed a 5%
> easement fee so monthy would be ~$63/mo plus a one time $45 install.
> You can only use their modems (Cisco, forget the model) supposedly due
> to security.  I would need to provide my own WiFi which wouldn't be a
> problem.
>
> Anyone have any experience with Giggle Fiber?  What kind of speeds do
> people get?  Any drops outs or outages or slow downs?  When I talked
> to them last year, they claimed fewer people connected to their nodes
> compared to their cable competitors but who is their provider?
>
> We still want TV cable and phone (it's only $10 extra) but seriously
> thinking of dropping the internet part and moving to Giggle Fiber.  My
> wife talked to TimeWarner and supposedly we can switch to just TV
> Cable and phone for much less especially after you subtract their
> $10/mo modem rental and $10/mo for their Ultimate 100 upgrade so would
> be saving long term once you get past the install but I can't find any
> stats on their uptime.
>
> Claude
>
>
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